Success Story

Digital Communication at CamboMare Kempten

CamboMare in Kempten is a paradise for visitors of all ages. The diverse bathing area, the award-winning and unique sauna village, the spacious outdoor pool, and a wide range of massage services offer both variety and relaxation.

With the construction of its new, modern self-service restaurant, CamboMare has added another highlight to its experience. The interplay of experience, service, and design is perfectly complemented by modern digital signage solutions at numerous touchpoints.

Inspiring Digital Signage Solutions Along the Guest Journey

Following an in-depth analysis, a customized digital signage concept was developed for CamboMare—complete with tailored control solutions for a variety of touchpoints:

  • Pool / Pre-Restaurant Area:
    In the central area of the swimming complex, two stretch screens in portrait format serve as an essential source of information for visitors. Positioned directly on a column, they accompany guests with information about offers, promotions, and services—clearly visible to everyone passing through the area or heading toward the new restaurant.

  • Restaurant – Menu Board:
    Above the ordering counter in the newly redesigned poolside restaurant, a three-part video wall (3× Samsung VH55R-R) provides clarity and structure. Menus, daily specials, and promotions are presented in a large, modern, and well-organized format. This digital solution allows for quick updates and makes the ordering process even more convenient for guests. It looks modern, appealing, and blends seamlessly with the new look & feel of the self-service restaurant.
  • Restaurant – Food Pickup Area:
    Two screens in the dining areas display the current numbers of orders being prepared or ready for pickup. Connected directly to the POS system and the self-service terminals, the information appears in real time—ensuring transparency and streamlining workflows for the staff. This solution was implemented in close cooperation with the existing POS provider.

 

Engaging Content

In a collaborative workshop, an extensive content package was developed for the digital signage displays. Together with the CamboMare team, we created content tailored to the various touchpoints—perfectly matched to the new restaurant and the existing visual identity of the facility. Our motion graphics department brought these concepts to life visually, ensuring consistent communication along the entire guest journey.

Customized Control and Simple Management

The content is reliably delivered to the screens via echion video players. Thanks to the content management system used by echion, all content can be managed easily and centrally—a noticeable relief for staff on-site. In addition, echion’s remote support ensures a secure and stable operation.

A special feature: the food-pickup screens in the restaurant are directly connected to the POS provider via a broadcast system. This ensures that information reaches the screens without any detours.

Hardware

  • 7 Samsung screens including mounts (32–55 inches)
  • echion video player

Customers Voice

Logo Cambo Mare

“We chose to work with echion AG because from the very first moment, we experienced them as professional, solution-oriented, and highly competent partners. Through on-site visits and many detailed questions, echion made every effort to fully understand our needs and get to know our company in order to achieve the best possible results for us and our guests in the area of digital signage. The centralized control of content and the easy, intuitive operation of the software make daily work very pleasant and simple. We are very happy with our decision to partner with echion AG. Working together has been a real pleasure!”

Daniela Pletzer
Head of Administration
Deputy Operations Manager

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